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Using the Website
If you are having trouble registering or navigating this site, here are some tips and links. If you are still having trouble, please contact EMHSports or the Webmaster and include a phone number where you can be reached. We will respond as soon as possible.
What do I need to do to register?
How do I reset my password?
How do I sign up and pay for a class?
Where are the AP forms?
How do I find the dates at my park for each sport?
Which locations have PE classes and what days and times are they?
Q: If my school is paying for my classes, how do I sign up?
A: You sign up the same way as everyone else, and select School Funds as the payment type. Pleas emake sure each child's record lists the correct school name. We handle the billing through the school.
Q: How do I know which sports/locations/times to pick?
A: Park locations and times are listed here. Most parks follow the general sports schedule listed in the blue box on the schedule page.
The exact dates for each sport for your park are listed on this page and you will need to search for the park you wish to attend. Sometimes a particular sport will meet at a different park but will still be part of that park series, so please check the schedule carefully for any variations. You will also be notified of dates and locations when you are enrolled.
Q: What if my child missed a class due to late sign up, illness, injury, field trip, etc?
A: EMH Sports does not issue any refunds or credits for missed classes. Once your child is on the roster you are paying to reserve a slot for that sport. We hire our instructors based on the number of students enrolled. However, if you miss a day, you can purchase a makeup Day Pass to another park for $5 per family.
Q: Can I change park locations?
A: Our policy is that you may change parks at the beginning of a new sport, but not once a sports class has started. You may however enroll at and attend more than one location if you pay for both locations. We hire our instructors based on the number of students enrolled at each location. If you wish to change locations for future sports please register again for the new location and indicate a change of venue. If you must change mid-sport, you will need to place an order to "change my location" and pay an extra fee.
Q: I was told I can pay a different amount. How do I do that?
A: If paying a different total amount, please add the appropriate items to your cart and then add a "price adjustment" to your cart. If you had an account credit you do not need to do this step since it will be applied automatically during checkout.
Q: I thought I did everything but my registration is still not complete.
A: Our system is handling a huge amount of registrations and sometimes something gets missed. If you think you completed the process please be patient with us and give us the confirmation email, order number, or any other information that might help us look up your order or forms.
Q: How do I use a credit card or bank transfer?
A: Select PayPal as the payment option and then use your credit card or enter your bank information at the Paypal site.
Q: How will I know that we are enrolled?
A: You will receive an email confirmation once you are on the roster. If something is missing or preventing that you will receive notice within 24 hours or less. You can also check your account status page. the status of all orders and team assigments will be listed online.
For more answers, please visit our FAQ page.
Do you have another question? Please email the webmaster so that we can put it up on the site!